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    Need assistance?
    Contact us !
    Email
    Sales@Lumy
    Support@Lumy
    Phone
    +86-755-28135119
    [Office hours: Monday-Saturday, 9:00 am-6:00 pm, GMT+8]
    Fax
    +86-755-27741213
    Order Procedure

    With international courier shipping or with our full package shipping service, the whole process is the same as buying from your local distributors: you issue and confirm an order, the shipment will come to your door in as little as two working days, and the shipping cost is not much higher than domestic shipping!

    1. You request a price quote (see Request for Quotation), our sales staff will write or fax back within one business day with the  requested price information, including shipping options and lead time estimate.

    2. You agree with the price, and make a choice on shipping method. (see Shipping options).

    3. We send a Profoma Invoice.

    4. After making sure all information is correct, you make payment. TT wire and Paypal (sales@lumy-led.com) are preferred.

    5. We confirm the payment and ship the goods. For orders of our standard products, this is normally done within 7-15 working days; shipping time for OEM orders is determined case by case.

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